Wednesday, January 12, 2005

Busy day



Very busy - right from the off as I had a reporter and photographer literally on my doorstep first thing this morning. A little later as I was finding out what an odd experience it is to look at or read about yourself in the papers (and it
is odd) and I had several more calls. A very nice lady from my MSP's office called to say someone from the BBC had tried to reach me via them and she put us in touch. A little later another call and then as I was preparing to head out to the BBC's new Edinburgh studio (down by the Parliament, across from the Scotsman's new home) yet another, both from other BBC radio stations and programmes, so I ended up doing three short interviews in a row at the Edinburgh studio for BBC Scotland's Newsdrive, BBC Radio 1's Newsbeat and Radio Five Live's Drivetime. The irony is the last time I was in a BBC Edinburgh studio was to discuss literature and I had been asked in as an expert bookseller from a well-known company. Fate, it seems, never tires of playing silly buggers with all of us...



As if this were not odd enough for me, I decided to walk back since the foul weather had abated. I got as far as the Cowgate when a woman in a car passed by looking at me. She pulled in, got out and crossed over towards me. I noticed the Real Radio logo on the car - it turned out she had been trying to get in touch with me earlier, but of course I had been out at the Beeb. She recognised me as she passed from the morning papers and so there was another quick radio interview, just like that. Isn't life strange - but would we have it any other way?



Back home and a few more calls and an enormous amount of emails and new comments on the blog, including some more media enquiries. I'm still trying to read through the latest batch of emails and comments. They are incredibly diverse - a spectrum of folk across the online world, from lecturers to booksellers, mountain climbers to lawyers, from China to Texas, Norway to Australia. The inter-connected 'global village' - a cross section (one person, Eric I think it was, even quoted a suitable piece from de Rostand's Cyrano de Bergerac in his comment - my all-time favourite film - plus one of my favourite poets, Edwin Morgan, does a killer Scots translation of the play!). If there are any anthropologists reading this, I imagine there's a potentially interesting paper in both the differences and unities among bloggers and other online dwellers and events like this would be a good place to start the study. Cyber anthropology, anyone?



I would dearly like to be able to respond individually to each person who has taken the time and trouble to contact me, but there are too many to keep up with right now - it really is overwhelming in all senses, but also quite wonderful. Rest assured that I thank you all very much (and for the person who asked what sort of fashion victim I was with beard and bandana I'd have thought it was obvious I was a buccaneer you cheeky scamp - as my cutlass was out of shot and the parrot had been eaten by the cats I understand your confusion, nameless one, arrrrrr).



The fact that so many diverse people from around the world have taken time in their lives to offer sympathy and support even although they have never met me is uplifting; it is also a nice illustration of the way in which technology allows many of us to connect with others. I've always enjoyed that aspect of the web (even back pre-web when it was just a mostly text-based internet many of us enjoyed online discussion groups). I've connected with a number of folk through the web over the years, some of whom have become very dear friends and who I would never have met otherwise. It's also been nice to hear from some folk who found that they enjoyed the Woolamaloo in general, never having heard of it before recent events (a point I've tried to make - this was just one among tens of thousands of blogs).



Common themes emerging seem to be about the possible erosion of the freedom of speech and expression (considering what it cost for us to have freedom of speech this is most understandable, as is the desire to protect what was so dearly bought) and the intrusion of the corporate world into the personal; how far should a company have influence into the personal life of staff? Where do you draw the line? How much of your life is your life?



Quite a few folk have commented on how they have experienced similar problems with other companies. Two folk here in the storm-lashed UK have told me that they lost their jobs over their blogs, so the news articles aren't quite right on the claim some made that I was the first to be 'dooced' (as the term now is) in the UK - JGRAM has his blog on his upsetting experience here. Another contributor going by the wonderful moniker of Dykenee Crossroads (superb!) told me she lost her job in September 2003 because of work mentions on her blog. I suspect that there will be further problems in the future, which is probably one of the reasons the media have become so interested. The public reaction and the inter-connection and support of bloggers and other web users shows that it is something of a Pandora's Box for employee and the employer and both have to be careful. It can be scary, but I still say there's a lot to be said for being a Virtual Citizen.



More links



The online version of today's Guardian article, with related blogging articles.



The Scotsman article (I'm indebted to one contributor who drew my attention to the adverts beneath it - have a look!) and also the Edinburgh Evening News - BTW the Scotsman group generally requires you to register to use all of the facilities, but it is free (and useful) - go to www.scotsman.com to register.



BBC online article.



I'll need to try and post some more links as time allows (job searches and application forms to fill in, talk to bank etc).

29 comments:

  1. ....and here is another little voice offering support.

    Yours is a situation about which I feel very strongly and appalls me. I won't bore you with my opinions here, I blogged it but suffice to say, yet again this appears to be a case of heavy handed corporate bully boy tactics and the punishment seems way out of line with what Waterstones percieve as your 'crime'.

    I have some small experience of this scenario but luckily, thus far, my employer has been more understanding.

    Having an opinion and the right to voice that opinion is theoretically at least, not a crime in the western world! Yes, I think a certain amount of common sense is appropriate in this forum though that needs to be evident from both sides but the issues and implications surrounding your dismissal and that of others in a similar situation are far reaching and outrage me.

    I for one will no longer be patronising Waterstones Edinburgh, nor any other branch again.

    It seems to me the corporate bullies here have once again shot themselves in the foot by creating the very furure they profess to be trying to avoid.......I wish them all the bad publicity in the world and you every success in your future and any impending legal battles!

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  2. I hope you an read Dutch. ;-) Check out this posting at one of Holland's often visited news portals: Nu.nl

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  3. Hey this would make a great musical. I could write themetune, sing the themetune.

    - A very little man.

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  4. Hi, I've read about your experience in italian papers...i don't know what to think about it....kiss

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  5. Eric_B Newcastle - copy of email sent to Waterstones 09:05 am 13/01/05

    Dear Sirs,

    I am a long-standing customer of yours but was appalled to read the story of how your Company treated your ex-employee Joe Gordon of your Edinburgh branch for comments made in his online blog.

    It seems that despite the friendly liberal atmosphere your stores have, which I have always loved, the truth is that they are little more than sweatshops run by jumped-up little Hitlers who probably think The Da Vinci Code is a great novel.

    My illusions have of course now been shattered, and i will never enter one of your stores again. I will also tell every one of my friends and family never to shop in Waterstone's. If anyone ever buys me a book purchased from your store I will not be able to accept it.

    I take no pleasure in this because personally I have always enjoyed the no-hassle relaxed experience in your stores. I will miss coming to Waterstones.

    However freedom of speech is a basic principle of life in this great country and your attack on this fundamental good cannot be permitted.

    You must and will be punished commercially by means of boycott and negative publicity for your despicable actions.

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  6. Lamento no escriure't en anglès (el tic rovellat). Tampoc sé si entens alemany, francès o castellà. Per això t'escric en català.

    Sols volia fer partícip de la meva indignació al llegir el que t'ha passat. És una altra manera d'atemptar contra la llibertat d'expressió. Veig, malgrat tot veig que continues escrivint. Aquest és l'aspecte que importa.

    Quanta misèria pensant i ignorància queda encara !

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  7. Just mucking around with Photoshop...

    http://img154.exs.cx/img154/4706/bastard4hw.jpg

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  8. Well done my man for coming through this with your head up. I love the picture on the Guardian website - you're standing there with your head-up - proud blogger to the last.

    It is a ridiculous that they have treated you this way and by continuing to document your plight you are striking a blow for freedom of speech. I am aware, however, that at the centre of all this you must be thinking 'Damn, how am I gonna pay the rent?' Well, how's about you contact your local newspapers, mags etc and suggest that you do a published column of your story and your efforts to find a new job? If you could stomach approaching a Tabloid I'm sure they'd be interested. I write regularly technology and gadgets reviews for Future Publishing (look em up on Google). I bet if you call them up and ask to speak to the features editor of .Net magazine - he/she would commission you. Seriously, I know what I'm saying here my man, give em a try. (Ask Direct Enquiries for 'Future Publishing', Bath)

    Just trying to help out anyway- good luck with everything. Oh, I know it's not the best time but please check my blog as I'm doing some interesting stuff this weekend for Tsunami Relief (I've self published a dancetrack through Channel 5's The Gadget Show which I present) and loads of folks are buying it to help the victims over in South East Asia.

    Whatever, I admire where you are coming from - good luck - give em hell.

    Jason from www.jasonbradbury.com

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  9. Dear Joe

    I know you've had tonnes of e-mails and comments so allow me to add to the pile.

    I've only just discovered your blog by following a link to your post about being fired. While I promise to read the archives in the near future I just wanted to let you know that I agree that you have been unfairly dismissed. People who don't blog about work are the exception rather then the rule.

    I wish I could do more but living here on the tip of Africa means I can't actively boycott your former employer (but if I could have, I would have). So I've done the only thing I can, post a link on my blog to yours to help spread the news.

    So you have my support and I hope that from this something better will come along.

    Please do not stop blogging.

    All the best

    Geek's Girl

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  10. Shit, man. Just read about this in the Metro this morning, wanted to add my voice to the no doubt countless voices offering support. I'll be writing a letter to Bastardstone's myself and posting up something on my own blog; and I'll pass this on to the Writer's Group I'm part of. None of us are quite Richard Morgan or Neil Gaiman, but a few of us do have books out; a few more writers making noise can't be a bad thing. Best of luck anyway.

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  11. More support from faraway lands. Waterstone's show a lack of good judgement, and they underestimate the power of the blogging community. Bloggers buy books. Bloggers boost business. Best butter-up belligerent bloggers by backing-off. And other alliterative remonstrations. May they rue the day they fired you. I wish you luck.
    http://www.notes.co.il/gili

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  12. Hi Joe,
    As someone who’s been toiling under the Waterstone’s yoke for sometime now I can only sympathise with the way you’ve been treated. Everyone at my branch was aghast at your plight, it seems we are now all corporate drones with no voice of our own, although we’d suspected as much for a while. All the best in your fight, at least it seems like all the media attention is making your story count for something. My own silent protest (or ‘nah nah na na nah’)is at http://waterstonesbooks.blogspot.com/.

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  13. the news of you being fired has reached the Netherlands.
    http://www.nu.nl/news.jsp?n=467495&c=50
    is the website with the news. It has approx. 10.000 visitors a day. Probably other news sites will spend some attention to this matter, like fok.nl, which has over 50.000 visitors a day.
    This is really bad for the name of Waterstone. But they asked for it. Good luck in your fight against them.
    Greetings AndreM

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  14. This is the translation (with Google) of my post about your history. In fact, I'm an italian boy...

    As it is learned from this link, blogger the Joe Gordon is fired in order to have defamed the company in which it worked on its blog, raggiungibile to the address: http://www.woolamaloo.org.uk/. Well, those people which read to these my pages from the moment of their birth, very well know that before particular category existed one, then passing "mysteriously", leaving behind himself only this trace. Moreover, now not job more for one given company, but for an other (Wind). Goodness knows like never... From all this of it just reflection, taken in consideration from the article of the Courier of the Evening derives one: that cos' it is indeed a Blog? Which are its limits? Well, I think that he does not have some limit, but have the same rights of a national daily paper, since have the character of the publicity. In other words, I do not succeed to comprise as the freedom of manifestation of the thought, from which the press freedom comes down, in a blog cannot be applied. However, they are the the powerful to gain and not managing weak people. I think the naivete of blogger the Gordon in its case insignificant, therefore as I have thought insignificant mine, because I did not think that to speak ironicly on that it happened in the job place and/or to defend that company from the defamations of some transmissions could nuocere to someone...

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  15. Today is my day off, but when I return to work at Borders tomorrow I plan to make my first task a lovely little end cap display of books on the various themes of Blogging, freedom of expression and, perhaps, employment law... or even one of the delightful hundreds of books we stock advising managers how they should best motivate & cherish their employees (ha!) I feel sure the irony will be lost on them, but perhaps it may strike a chord with some of our customers who cannot failed to have heard of your plight.

    Hm. Shall attempt to think of other ways we can protest on your behalf at Borders. I have often written about them on my Live Journal, just mentioning them in the course of my usual fascinating 'what I did today' updates. The things I have mentioned happening in my workplace have appalled the people who have read my journal so much, they have all decided to never again darken the doors of a Borders. This is not something I have asked or suggested they do, it's simply their reaction against the way I and my colleagues have been treated.

    My posts are locked for friends only, something which I suppose I should be glad of in case Borders decided to have a snoop around to see what their employees think about them. A number of my friends who keep Live Journals have been so worried by your story are hurrying around deleting & locking posts in which they mention their various places of employment and what happens there. I hate this atmosphere. What has the world come to when one cannot mention the day you had at work on your own blog or Live Journal?

    I am surprised that Waterstones, Borders and the other bully-boy bookshops haven't taken to sneaking into employees houses to see if they keep paper diaries in which they dare to mention who they work for and occasionally complain or make fun of them. They could then sack those employees on the grounds that, if those diaries were left on a bus or on the tube, someone could read what they have written and it would bring their company's name into disrepute! Perhaps they should also monitor employees outside of work by bugging them with secreted microphones, just in case they dare to sound off in the pub about what a horrible day they had at work.

    Bollocks to that, frankly.

    I notice you appeal to writers to consider this subject (of blogging and personal expression - the way people all over the world can connect so quickly with people they would never otherwise have met under an umbrella of mutual outrage & support) but would urge you to do the same. You write very eloquently (and amusingly) yourself. I agree with other comments who suggest you should write about this, have it published and, as the ULTIMATE one fingered victory sign, have it stocked in the very bookshops that pushed you to this.

    The irony of all this is the fact that you must have loved (as I do) certain aspects of your job as a book seller - even if the company you worked for sometimes (often/usually/always) treated you like shit, you were prepared to stay because of your passion for books and because you loved recommending your favourites to customers who came back to read that particular author's entire back-catalogue simply because they trusted and liked those recommendations of yours. Waterstones are the losers, they have lost a great deal.

    Keep on blogging and the very best of luck to you!

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  16. Waterstones are totally out of order. I'm boycotting them, and I'm urging everyone I know (and fellow bloggers that read my stuff) to boycott them. I'm letting Waterstones know about it too, for what little that's worth. Good luck to you!

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  17. Joe - this story feels like it will have a fairy tale ending, this must be a blessing in disguise...Waterstones have isolated themselves in a corner and at the end of the day the exec. who lost the plot will presumably count the cost rather than you
    Enjoy the media ride!
    Mal
    -Iceland

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  18. You know, it really does suck that one has to watch what they say after work hours regarding their job. People should be able to have an outlet for any frustrations they have.

    And blogging is that way for many. Some cry in their drinks, others write.

    And business need to realize, that many bloggers, they are being more sarcastic than anything. And they should grow a sense of humor about it.

    Nice blog btw.

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  19. OK, i am entirely shocked by the company's actions.. it really is too far fetched. But we have to remember this is just one waterstones store that has fired somebody for simply getting things off their chest (everybody bad mouths their boss at one time or another: fact! i even suspect that Joe's boss bad mouths the boss above them) Is there a need to boycott the whole of the company? I'm thinking maybe the bad vibes should be directed at the people who are responsible for the sacking - there are probably a lot of innocent bystanders.

    But i do wish you all the best! I really can't believe it.

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  20. Wow, I'm sure you never thought writing in a blog would get you such attention! I'm so appalled to read about all of this. As an English major at the University of Michigan, I'm a huge book person- reading through your blog I've found lots of common interests- I would just like to say you've got support overseas here at the University of Michigan, and keep fighting :) You are totally in the right- free speech is a blessing that apparently Waterstone's doesn't quite understand. I've been to London a few times and have loved Waterstone's--but I guarantee that my next trip, this summer, will be without a visit to one. Good luck with everything to come.

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  21. The situation is somewhat reminiscent of Clare Short's sacking - she was doing a good job (I imagine) and got the government lots of good PR, but when she started slagging Blair off she was finished.

    I hope you find new employment soon and don't end up bitter and twisted like her.

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  22. The company appointed the manager. The manager obviously has the people skills of a twelve year old. Therefore the company must be made to understand that they have made a mistake.

    If this goes to a tribunal, the manager will be shown to have acted - whether with tacit approval of someone higher or not - illegally.

    The store's policy - or lack of it - has been found to be distasteful by almost everyone who has read of it. Therefore, the store must suffer. How must it suffer?

    Do we through bricks through the window, or let down the manager's car tyres? No. We refuse to spend our money in that store.

    I and my employees are boycotting Waterstones - and HMV, the parent company - until this situation is resolved to our satisfaction.

    We have emailed the manager of Waterstones, Edinburgh (where we reside) to inform them of this decision by our company. According to the reply, this is a private matter between the company and the individual concerned. Methinks that it's a little too late for that.

    This whole situation should and - I believe, will - hit Waterstones hard in the pocket. Not only through boycotts, but the loss of the goodwill of authors.

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  23. Keep on blogging and the very best of luck to you. I am sure you will find a good job very soon. I am a blogger living in New York City and sometimes I make postings talkig about my job too. It's outrageous what they have done to you. Again, good luck.

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  24. Would just like to add a supportive message from a few more Waterstone's employees. We're all in shock that this could happen and have been considering a "Recommends" bay based on the theme of free speech! (Our RM visits soon...) Plenty of black humour about microphones in badges and tracking devices in biros and brightened another dull January day no end. As much as we can boycott Waterstone's, we will be. Keep your head high, and know that you're not alone.

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  25. I may go slightly against the masses here by saying, as much as I agree with freedom of expression, I think we've got responsibilities as bloggers, just as we do as human beings. The Internet affects our everyday life now - It isn't some disconnected world where you can act without causing a reaction.

    To be perfectly honest, if you disliked your job so much, why were you staying? I work in publishing, and I'm sure if I were to start openly bashing my employer, identifying them AND myself, I would be asking for trouble. You have the option of remaining anonymous and b*tching to your heart's content, or identifying yourself and watching your mouth. A blog does more damage than a complaining session between friends over beers because it's in written form and it's public.

    When taking those two factors in consideration, it only seems common sense to avoid bashing your employer beyond reason.

    Assuming you were a good employee (with quite a good knowledge of books if you've worked there so long!), I think it's a shame for Waterstone's to lose your experience, but as any company must do, if employees behave unreasonably, they have to give a warning. From what I understand, they gave you a warning and you refused to stop blogging about your employer. What are they to do? Keep an employee that won't stop airing his dirty laundry in public?

    So although I believe in freedom of speech, I also believe in using common sense when blogging.

    Vero
    http://www.thatcanadiangirl.co.uk

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  26. This is a message to the people who claim that you shouldn't have written about where you work in your blog: I work for Borders and have previously commented two times. I have just checked my contract, and nowhere does it state that I must not discuss my place of employment in my free time. If you haven't signed the Official Secrets Act, and if you have not deliberately set out to defame your place of employment, I see absolutely NO reason why you may not be at liberty to discuss your day at work; be it in an online journal, a private diary or amongst friends in a pub.

    Your employer may have been pissed off that you mentioned them in a disfavourable light, but surely this isn't a sackable offence? If so, then employers should state this *in the contract* you sign, and make it abundantly clear before you even sign that. If not, they can be annoyed but would surely have to give you a warning or somesuch. I think I shall make a point of askin our GM if it's Borders policy to disallow employees from discussing their workplace in their free time. If they say yes, I shall ask for our contracts to be changed to reflect this desciion.

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  27. Canadiangirlhas a point.

    Did I write an email to Waterstone's angrily defending freedom of speech?

    Yes.

    Would I personally author a blog identifying myself and my specific place of work, mentioning among other things that I disliked my job and my manager?

    Nope.

    The End.

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  28. I think thatcanadiangirl has the facts wrong. The first Joe knew about action being taken was when he was suspended in mid December. It was at that point he was warned about being sacked. He did not mention work in his blog from then until after being sacked. At the disciplinary meeting he offered to stop referring to work in his blog. This offer was not accepted. Waterstone's could have saved themselves a lot of bad publicity and lost trade by acting honourably and accepting Joe's offer. Andy B.

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  29. Shocking, absolutely shocking, and there was me thinking Waterstones were one of the better retailers out there. Easy for me to boycott them as I live in Japan, but rest assured my support is with you.

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